XCMG Nepal support network

Services

Service Outlets

Local support channels and response routing for XCMG machinery across Nepal.

  • 5

    Outlet cities

    Nationwide footprint

  • Field

    Service dispatch

    Jobsite-priority routing

  • XCMG

    Genuine parts

    Aligned with field service

Network

Outlet locations

Service outlets across Nepal — contact the nearest channel or reach central dispatch through Kathmandu.

01 · Head office

Kathmandu

Bagmati Province

Head office & central dispatch

United Heavy Equipment and Earth Movers Pvt. Ltd.
Ananda Nagar, Kathmandu
44600, Nepal

  • 02

    Pokhara

    Gandaki Province

    Western region support

  • 03

    Janakpur

    Madhesh Province

    Terai & eastern corridor

  • 04

    Birgunj

    Madhesh Province

    Border trade & industrial belt

  • 05

    Itahari

    Koshi Province

    Eastern Nepal coverage

Visit us

UHEEM head office — Kathmandu

Open in Google Maps

How we support you

Coverage, dispatch & uptime

Field service is planned around your equipment criticality and project timeline — not a one-size response.

  • 01

    Coverage and dispatch

    UHEEM coordinates field service planning, regional response, and spare parts support to reduce downtime and keep your projects on schedule.

  • 02

    Site-first support model

    For active jobsites, service routing prioritizes equipment criticality, accessibility, and turnaround time to maintain operational continuity.

  • 03

    Parts & technical backup

    Genuine XCMG parts channels and technical guidance are aligned with outlet coverage so repairs do not wait on long logistics loops.

Get in touch

Need service or spare parts?

Reach the service desk for dispatch, technical support, or parts availability. Include your model, location, and jobsite context for faster routing.